If you forgot your pasword you can get a new password immediately usingg the forgot password page. If you run into any issues our super friendly 24/7 support staff will help you in real time via chat - the orange icon at the bottom right of this page will open chat - or email at [email protected]
Frequently Asked Questions
What should I do if I have forgotten my password?
Are the games fair?
At Casinobello we hold fair gaming to the highest standards and provide to our players only the best fair and responsible gaming providers. Apart from that, all games hold necessary Random Number Generation certificates.
Can I play the casino games without spending any money?
Yes, all players are able to practice or play their favourite games without the risk of losing real money. Just click “Play for Fun” to load the game in the demo play mode.
What happens if the game I’m playing freezes in the middle of a round?
If the game freezes while you are playing, your latest game round may stay unfinished. However, in such cases it is usually played on the server and the winnings, if any, are added to your balance.
I can’t get the casino game to start when I click the link. What should I do?
First, please check your Flash and Java software versions. To play any of the games, players must have the latest version of Java and Flash installed on their devices. Second, check your Internet connection because you might have lost it. Third, please clear your browser cache and cookies, restart the browser and try again. In case it still does not work, contact our Support Service Team. We will find a solution to any of such problems!
Is all my information secure on Casinobello?
We use the best and most innovative technologies, 128-bit Secure Socket Layer encryption and PGP protocol included, to ensure safe and secure data transfer.
How do I submit my documents? Where can I see the status of my documents?
To upload the required documents, go to your personal profile and click on the ‘Documents’ tab. Please mind that the file size should not exceed 2MB. Accepted file formats are pdf, gif, jpeg, jpg, bmp, png and tif. Once the documents are uploaded, please wait until we check them and verify your account. You can find out the status of your documents by clicking on the ‘Documents’ tab like before.
Can I close my account for a specified amount of time?
Sure. You are able to either self-exclude yourself for a specified period of time in your personal profile or let our Support Service Team close your account with a possibility to reopen it later. Just contact them directly through LivenChat or send an email to [email protected]. They work 24/7 and will sort everything out as fast as possible.
Frequently Asked Questions — Casinobello’s Comprehensive Player Guide
We are aware that gaming online can occasionally be confusing. Though everyone hopes for a seamless gaming experience, there could be occasions when we have some questions that need to be addressed via an online casino FAQ. We have the answers to all of your questions, including how to register, how bonuses operate, and which games to play.
Our mission at Casinobello is to help you navigate every facet of the online gaming process. Please use our support page to contact us if you are unable to locate what you are searching for, and we will respond as soon as possible. You could discover the answer you need by looking through our comprehensive collection of online casino FAQ below.
Bonuses and Promotions
We discover a wealth of high-quality bonuses when our Casinobello review examines the bonuses and promotions the casino provides. The wagering requirement for a bonus or promotion at Casinobello is 40x, unless otherwise specified. New players get 340 bonus spins over four deposits and up to $3,050 in deposit matching.
Here are a few further offers that Casinobello is offering:
- With a minimum deposit of $750, players can receive a 200% deposit match up to $3,000 as part of the one-time Highroller Bonus promotion.
- Every Tuesday, the Tuesday Reload Bonus offers a 50% deposit match up to $400.
In addition to its welcome bonus, Casinobello gives its loyal customers free spins.
- Weekly Free Spins: Depending on their deposits from the previous week, players can receive up to 100 free spins on particular games.
- Regular Wednesday Free Spins: Depending on the player's deposit amount, players can receive up to 150 free spins on Wednesdays.
Deposits and Withdrawals
Adding money to your CasinoBello account is simple and safe and accepts a number of payment options to serve gamers from across the world.
Here’s how to fund your account:
- Enter your password and registered email address to access your CasinoBello account.
- On your account dashboard, select the "Cashier" or "Deposit" area.
A wide range of payment options are available, such as:
- Visa, Mastercard, and Maestro are credit/debit cards.
- Skrill, Neteller, EcoPayz, MiFinity, Jeton, and MuchBetter are eWallets.
- Neosurf, Flexepin, and CashtoCode are prepaid vouchers.
- Tether (USDT), Bitcoin Cash (BCH), Ethereum (ETH), Litecoin (LTC), and Bitcoin (BTC).
- Both domestic and foreign bank transfers are also accepted.
To validate your deposit, adhere to the on-screen directions. You may access your money and begin playing because the majority of payment options process deposits quickly.
Available Gameplay Options
There are a number of games in Casinobello's slots repertoire. Although the casino has some of the most well-liked slots, these are our top picks:
- Temple Tumble Megaways
- Big Bass Splash
- Lucky Shark
- At the Movies
- Beam Boys
Casinobello has a big live casino library. The library has a good selection of games like Roulette, Blackjack, Baccarat, Poker, Sic Bo, Dragon Tiger, Andar Bahar, and Keno, among others. It is powered by some of the most well-known companies in the live gaming business, including Playtech, Pragmatic Play Live, and Evolution.
Account Data Security
CasinoBello is committed to providing its players with a safe and equitable gaming experience. The casino is run by Hollycorn N.V., a company registered under Curaçaoan legislation with Company Number 144359. The Curaçao Gaming Control Board issued it a valid license on July 22, 2024, with the license number OGL/2023/176/0095.
CasinoBello uses advanced security technologies, such as the PGP protocol and 128-bit Secure Socket Layer (SSL) encryption, to ensure the confidentiality of players' money and personal information. It prevents unauthorized access to data as it is being transferred.
Customer Support and Assistance
In order to guarantee that players have a seamless and joyful gaming experience, CasinoBello takes great pride in providing outstanding customer service. The support staff is on hand around the clock to help with questions or technical problems. Players can use the website's live chat feature to get help right away or just go through an online casino FAQ. Players can contact the support staff via email at [email protected] if they have sophisticated or lengthy questions.